Global Village Sprachschulen

AGB Kanada

Refund Policies – Canada
Tuition Refund Policy for GV Toronto and GV Calgary


The Registration Fee is non-refundable at all times except in the case where the student visa has been rejected, where a partial refund is available (see section 3). To apply for a tuition refund, the student or agent must submit a written notice of withdrawal no later than 30 days after the start date specified on the letter of acceptance. There are no refunds for classes missed due to holiday, graduation, orientation, and/or other situations beyond the school’s control. In this policy, the word “program” refers to the full cycle of studies to which the student registered. All refunds apply based on the assumption that the full payment has been received.

1. Effective before the start date
1.a If a student cancels 30 days or more before the start of the program, the school will retain 25% of the fees due under the contract and refund 75% of the fees to the student.
1.b If a student cancels less than 30 days before the start of the program, the school will retain 40% of the fees due under the contract and refund 60% of the fees to the student.

2. Effective after the start date
2.a If a student cancels (or is dismissed) within 5 calendar days of the start date of the program, the school will return 50% of all unused tuition fees paid under the contract.
2.b No refund will be paid if a student cancels (or is dismissed) when more than 5 days of the program have been ompleted.
2.c Refunds on postponed starting dates are based on the original start dates (applies also to students transferring from one GV school to another).

Program Cancellation or Reduction Policy

3. Program Cancellation or Reduction Administration Fees
3.a A program cancellation or program reduction fee of $110 will be applied when students cancel or reduce the number of weeks they wish to study after they receive their original letter of acceptance.
3.b Should a student visa be rejected by a Canadian Embassy, the rejection letter should be submitted to the school. On receipt of the official rejection letter, the institution will refund all tuition, registration and refundable accommodation fees paid, less $85 for administrative costs.

Homestay refund Policy

4. If written cancellation notice is given 12 weeks or more before beginning of homestay, all money will be refunded including
Homestay Placement Fee.
5. If written cancellation notice is given less than 12 weeks before beginning of homestay, all money will be refunded
except for the Homestay Placement Fee.
6. For refund requests after commencement of Homestay:
6.a The student should inform the GV Homestay Office in writing three weeks before the end of the homestay period if he/she decides to terminate the agreed homestay period. If the notification period is less than 3 weeks, then in addition to the non-refundable notification period, a $150 cancellation fee will apply.
6.b If the host family has failed to meet the Homestay conditions, the student will be moved to another Homestay, and there will be no refund given for the period of homestay already used.

Tuition Refund Policy for GV Vancouver and GV Victoria (BC PROVINCIAL REGULATIONS)

The Registration Fee is non-refundable.
A student may withdraw from a program by providing written notice to the institution.

1. Refunds before the program of study begins:
1.a If written notice of withdrawal is received by the institution within 7 days after the contract is made, and before the commencement of the period of instruction, the institution may retain 5% of the total tuition and fees due under the contract to a maximum of $250.
1.b If written notice of withdrawal is received by the institution 30 days or more before the commencement of the period of instruction and more than 7 days after the contract was made, the institution may retain 10% of total tuition only due under the contract to a maximum of $1000.
1.c If written notice of withdrawal is received by the institution less than 30 days before the commencement of the period of instruction specified in the contract, and more than 7 days after the contract was made, the institution may retain 20% of
the total tuition due under the contract to a maximum of $1300.

2. Refunds after the program of study starts:
2.a If written notice of withdrawal is received by the institution or a student is dismissed before 10% of the period of instruction specified in the contract has elapsed, the institution may retain 30% of the tuition.
2.b If written notice of withdrawal is received by the institution, or a student is dismissed after 10% and before 30% of the period of instruction specified in the contract has elapsed, the institution may retain 50% of the tuition.
2.c If a student withdraws or is dismissed after 30% of the period of instruction specified in the contract has elapsed, no refund is required.
3. Refunds owed to students must be paid within 30 days of the institution receiving written notification of withdrawal and all
required supporting documentation, or within 30 days of an institution’s written notice of dismissal.

Information for International Students
4. If a student did not receive the Study Permit by the start date in the Letter of Acceptance, the student must notify the
institution and the institution may issue an additional Letter of Acceptance for a later start date. In that case, the institution
may charge an additional $200 administrative fee and retain the balance of the prepaid tuition fees pending the outcome
of the Study Permit application.
5. If a student advises the institution in writing, prior to the start date, he/she was denied a Study Permit and provides a copy
of the Study Permit denial letter issued by Citizenship and Immigration Canada, the institution may retain the lesser of
10% of the total fees due under the contract or $400. Should a student fail to advise the institution, or choose to withdraw
for other reasons, the refund policy set out in Part 1 above will apply.

Refunds owed to students must be paid within 30 days of the institutions receiving a copy of the Study Permit denial letter.
All policies subject to change. Please check www. gvenglish .com for updates.


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