Refund, Transfer and Admissions Policies – Hawaii
General Refund Policy
1. In this policy, the word “program” refers to the full cycle of
studies to which the student registered. Extensions of studies
will be treated separately.
2. To be considered for a refund, a student or agent must submit
a completed Cancellation Form or notify the school in writing
of the cancellation by some other means.
3. For any study program changes resulting in a decrease in the
number of English lessons per week (e.g. 20 lessons/week to
16 lessons/week) after enrollment has begun, there will be an
one time study program change fee of $110.
4. For the Teen Activity Program and other specialized Activity
Programs [e.g. Study tours, English Plus, etc.], there are
no refunds for homestays, activities, airport transfers, or
excursions, but only for tuition that is offered as per the
normal Cancellation/Withdrawal policy [see below].
5. There are no refunds or make-up classes for classes missed
due to holidays, graduation, orientation, natural disasters and/
or other situations beyond the school’s control.
6. If Global Village Hawaii cancels a program that a student
registered for, and proficiently placed into, Global Village
Hawaii will refund all monies paid by the student. If the
student came through an agency, Global Village Hawaii will
check with the student’s agency for any other fees that they
may assess.
7. If a student is dismissed from school for violating school
policies, Global Village Hawaii may retain all of the charges for
the student’s study program.
8. It is understood that students who register through travel
agents have signed contracts with these agents that may
include cancellation penalties, no refund policies, or home
country refunds only conditions. In all cases regarding
agent-sent students, Global Village Hawaii will confirm the
conditions of agent-student contracts with travel agents
before issuing any refunds.
9. Textbook fees will not be refunded once the books have been
issued to the student. If a student has the same edition of
textbook(s) from previous studies, the student may request
a refund for the new textbook(s). The request must be made
within the first week of studies. No refunds will be given
beyond this period.
10. Refunds are issued within 45 days after the date of receipt
of the written notice of cancellation (which is the date of
determination). Refund amounts for cancellations after the
start of the student’s program will be calculated based on
the last day of attendance, as per section 12 below. If the
student came through an agency, the agency may have
other restrictions or fees. Global Village Hawaii will contact
the student’s agency and let the student know of any other
conditions.
11. Cancellation/Withdrawal of Enrollment before the student’s
program start date or never attended class (no show):
11.a Global Village Hawaii will refund all monies paid
less the non-refundable fees: registration fee,
accommodation placement fees, any actual housing
costs incurred (including deposits) by Global Village
Hawaii, express mail fees, and SEVIS related fees.
However, if a student cancels within 72 hours of
submitting the registration, Global Village Hawaii
will refund ALL monies paid less non-refundable
accommodation deposits, express mail fees and SEVIS
related fees, if applicable. An amount not to exceed
$500 in identified non-refundable charges may be
charged in the event of a student’s cancellation.
11.b Students Denied Visa/Entry: A student denied a
student visa or entry into the United States will
be given a full refund of all monies paid less non-refundable accommodation deposits, any actual
housing costs incurred by Global Village Hawaii,
express mail fees and SEVIS related fees, if applicable.
An amount not to exceed $500 in identified non-refundable charges may be charged.
12. Cancellation/Withdrawal of Enrollment after the student’s
program start date:
For all cancellations, students must notify Global Village
Hawaii by completing a Cancellation Form or notifying the
school in writing of the cancellation by some other means. If a
student does not notify the school that he/she is withdrawing,
Global Village Hawaii will check attendance records and if the
student has been absent for more than 10 consecutive class
sessions, the student will be dismissed from school and the
student’s I-20 Form will be terminated. Global Village Hawaii
will calculate the student’s refund (if applicable) based on
the last day of attendance. Any money to be refunded will be
mailed to student’s home address or to their travel agent.
The following calculation is made for tuition and specialized
programs:
12.a No refunds will be given for the first 4 weeks of the
student’s study program.
12.b For students who cancel/withdraw after the first 4
weeks but before or at the midpoint of the student’s
study program, Global Village Hawaii may retain
a prorated amount of tuition. For students who
withdraw after the midpoint, Global Village Hawaii
may retain all of the charges for the student’s study
program.
12.c Prorated refunds will be calculated on a weekly basis.
When determining the number of weeks, Global
Village Hawaii defines a partial week as if a whole week
were completed, provided the student was present at
least one day during the scheduled week.
12.d Students who cancel/withdraw after completing the
initial study program, but before or at the midpoint of
any subsequent study program, GV Hawaii may retain
a prorated amount of tuition up to the midpoint. For
students who cancel/withdraw after the midpoint of
any subsequent study program, GV Hawaii may retain
all of the tuition for that study program.
12.e Refunds due students may not be applied toward
future tuition fees.
12.f Students who cancel/withdraw before the first 4 weeks
or after the midpoint of the student’s study program
due to a death of an immediate family member
(spouse, parent, grandparent, child, brother, sister,
mother-in-law, father-in-law, or legal guardian), Global
Village Hawaii will refund 50% of the student’s unused
tuition upon receiving official documentation of the
immediate family member’s death.
Accommodation Refund Policies
13.
Homestay:
Cancellation/Withdrawal before beginning of homestay:
13.a If written cancellation/change notice is given less
than 8 weeks before beginning of the homestay, all
money will be refunded except for the non-refundable
Accommodation Placement Fee and an Additional
Placement Fee may be charged, if applicable.
13.b
The student should inform the Global Village Hawaii
Accommodations Office in writing three weeks
before the end of the homestay period if he/she
decides to terminate the agreed homestay period. For
cancellations made less than three weeks in advance,
Global Village Hawaii may retain up to a maximum of 3
weeks of the homestay fee as a non-refundable fee.
13.c If the host family has failed to meet homestay
conditions, then the Accommodations Coordinator
must be notified and given a chance to mediate
and/or correct the problem(s). Only after the
Accommodations Coordinator’s intervention, and if
the problem(s) persist(s), the student will be moved
to another homestay and there will be no refund
given for the period of homestay already used. Only
if no replacement homestay can be found will an
accommodation refund be issued.
14. GVH Residences:
There are no refunds for the Kaimuki and Kapiolani residence rent,
Accommodation Placement Fee, and other related fees once the
room is confirmed for the student.
15.
Apartments/Dormitories:
There are no refunds for apartment and dormitory security
deposits if the student cancels their accommodation bookings
before arrival.
15.a If written cancellation notice is given 30 days or
more before the beginning of apartment check-in, all
money will be refunded except for a $35 apartment
cancellation fee and the Accommodation Placement Fee.
15.b If written cancellation notice is given less than 30 days
before the beginning of apartment check-in,
Global Village Hawaii may retain any rent, security
deposits, Accommodation Placement Fee and a $35
apartment cancellation fee.
16. Airport Transfers:
Cancellation/Change before the date of the transfer:
16.a If written cancellation/change notice is given 3 weeks
or more before the date of the arrival or departure
transfer, the transfer fee will be refunded.
16.b If written cancellation/change notice is given less than
3 weeks before the date of the arrival or departure
transfer, there will be no refund given for the transfer fee.
Transfer Policy
17.
Transferring to GV Hawaii:
A bona fide non immigrant student
enrolled as a full-time F-1 student may transfer to GV Hawaii.
All GV Hawaii admissions procedures must be completed. In
addition, transfer applicants must:
17.a Notify current school of intent to transfer.
17.b Have current school complete Global Village Hawaii’s
“International Student Transfer” form.
17.c Submit a copy of current I-20 form (full-time students),
passport, and all applicable Global Village Hawaii
admission documents.
18. Transferring to Another School:
Please talk to the Student
Services Manager to complete the appropriate forms. The
student may also need to have GV Hawaii complete forms
from the new school (talk to the new school to see if any
applicable forms are needed).
Refund, Transfer and Admissions Policies – Hawaii
Admissions Policy
Global Village Hawaii provides first-class English language
instruction to students 16 years and older who wish to enter
American universities or study English for personal or professional
reasons. Global Village Hawaii also offers private lessons to
students of all ages, while the Teen Activity Program is offered
to students of the ages 12 to 17 years old. Global Village
Hawaii welcomes all nationalities and there are no academic
requirements for most courses (contact the school for specific
course requirements). Students must comply with the Department
of Homeland Security and U.S. Department of State regulations
and meet the required skill level necessary for entry into a
particular course or level. Students are evaluated with placement
tests and/or academic counseling (for special needs students)
on the student’s first day of school to determine the appropriate
course and level. Global Village Hawaii students are allowed a
maximum of 36 months of instruction.
admissions Process for non-student Visa [F-1] students:
For courses with 21 lessons (or less) per week (less than 18 hours
per week)
1. Submit a completed Global Village Hawaii Registration Form
online or by email, fax, mail, or in person.
2. An Admissions Deposit of USD $500 is required to process
the student’s registration. Also, any accommodation deposits
must be paid at this time to secure the student’s room.
Contact the school for availability.
3. Global Village Hawaii will send the student an invoice of the
remaining balance and a letter of acceptance by email or fax
to confirm the registration.
4. Remaining balance of the student’s tuition, accommodation
and other fees must be paid by the first day of the student’s
studies. Payment may be made by credit card, wire transfer,
money order, or bank draft. Additional bank charges may also
apply.
admissions Process for student Visa [F-1] students:
For courses with 22 lessons (or more) per week (18 hours or more
per week)
1. Submit a completed Global Village Hawaii Registration Form
online or by email, fax, mail, or in person. In addition to the
Global Village Hawaii Registration Form, the student will need
to submit the following items for the school to issue an I-20
Form.
1.a A photocopy of the student’s valid passport
1.b Financial statement from the student’s bank or the
student sponsor’s bank verifying funds of at least USD
$2,700 for each month of study. For example, if the
student will be studying for 6 months, the financial
statement will need to show at least USD $16,200.
2. An Admissions Deposit of USD $500 is required to process
the student’s registration. Also, any accommodation deposits
must be paid at this time to secure the student’s room.
Contact the school for availability.
3. Once all the above admissions items are submitted, Global
Village Hawaii will send the student’s I-20 Form by mail within
5 business days. The school will not be responsible for any
express courier charges.
4. After the student receives the I-20 Form from Global
Village Hawaii, the student will need to pay the SEVIS fee
(I-901) online at: www.fmjfee.com and print out the SEVIS
fee payment receipt for the Student Visa interview. More
information about the I-901 fee can be found at http://www.
ice.gov/sevis/i901/index.htm.
5. Then, make an appointment at the nearest U.S. Embassy in
the student’s home country for a Student Visa interview. The
student should bring their I-20 Form, SEVIS I-901 receipt and
other documents required by the U.S. Embassy.
6. Global Village Hawaii will also send an invoice of the
remaining balance and a letter of acceptance by email or fax
confirming the registration. The original copy may be mailed
upon request.
7. The remaining balance of the student’s tuition,
accommodation and other fees must be paid by the first day
of the student’s studies. Payment may be made by credit card,
wire transfer, money order, or bank draft. Additional bank
charges may also apply. Student visas may take two months
or more to process.
Absence Policy
Global Village Hawaii students must request a leave of absence
by completing and signing the Leave of Absence Request Form at
least 5 working days prior to the start date of the leave of absence
(LOA), unless unforeseen circumstances prevent the student
from doing so. The students must specify a reason for the leave
on the LOA Request Form and date the LOA request. Approval of
the LOA will be documented by the Student Services Manager’s
signature on the LOA Request Form and a copy of the form will be
made available to the student. If the student does not report to
school at the end of the LOA, he/she will be dismissed from school
and student visa holders will have their I-20 form terminated
based on the last day of attendance. The Global Village Hawaii
Cancellation Policy will be applied based on the student’s last day
of attendance. Students requesting a LOA normally do not receive
a refund for the period of the leave and there will not be any
additional charges as a result of the LOA. Global Village Hawaii approves written requests for Leave of
Absence (LOA) of up to 4 weeks for students who are in good
standing and have studied for 20 consecutive weeks. LOAs are
approved in weekly segments from Monday to Friday. Students in
good standing are defined as students who are not on probation
or have a Student Learning Plan (SLP). Students in long-term
programs such as the Academic Year Program and Semester Gap,
which have vacations or leaves of absence already built into the
program, will not be eligible to take additional leaves of absence.
Accrued LOA must be used within a year of being earned.
Emergency leaves of absence may be granted due to:
1. medical leave:
Students needing medical attention for illness
or health conditions may take a LOA of two weeks or more
and must provide a doctor’s note upon return from their
leave of absence. Failure to bring a doctor’s note will result in
marking the days missed from school as absent.
2. Family Emergency:
Examples include but are not limited to
death of a family member; severely ill or hospitalized family
member; or other events determined applicable. Special
exceptions can be made for non-family members depending
on the type of relationship with the student.
Students will need to see the Assistant Director/Student Services
Manager for approval of their requested leave of absence. Any
approved leave of absence may consist of multiple leaves of
absences provided the total leave does not exceed 90 calendar
days in a 12 month period or 50% of the student’s program length,
whichever is shorter. Students requesting an extended leave
of absence of more than 4 weeks may require retesting via the
Proficiency Test upon return from the leave of absence.
The length of the leave of absence may be extended provided all
the conditions above are met. To extend, a written request must
be given to the Student Services Manager for his/her signature
and approval prior to the end of the current LOA. A copy of the
form will be provided to the student either upon his/her return to
school or by email or fax.
GV General Conditions
Prices:
All registrations for studies in 2016 received prior to
November 1, 2015, will be charged the 2015 rate for tuition. This
policy does not apply to accommodations.
application Process:
A letter of acceptance will be issued upon
receipt of the completed registration form and a payment. Please
check with the school on payment policy. The original copy may
be mailed, faxed, or emailed upon request. The school is not
responsible for any extra courier charges.
Minors: Students under the age of 18 (under 19 in Victoria +
Vancouver) must have their application co-signed by a parent
or legal guardian. Underage students must submit underage
agreements signed by their parents. Custodianship may also need
to be arranged.
Payment: Students may be required to pre-pay tuition fees when
applying for student visas. Check with school and local consulate
or embassy on payment methods and any other requirements.
Payment may be made by credit card, wire transfer, money order,
or bank draft. Additional bank charges may also apply.
Refunds: Check fee sheets and our website for individual school
policies. To be considered for a refund a student must submit a
written notice of withdrawal to the school. The date of receipt of
the written notice determines which cancellation charges will be
applied.
Changes and availability:
Start dates, programs and course
content may change at any time and without prior notice. The
fees, dates and conditions listed in this brochure are subject to
change at any time and without prior notice. Please check website
for up-to-date information. All courses are available based on
enrollment.
Responsibility: Global Village and its member schools accept no
responsibility whatsoever for any loss or damage to the personal
belongings or property of a student or program participant or
for any injury to or death of a student or program participant
occurring on or off school property.
Students must comply with the rules of the school. Failure to do
so may result in dismissal without refund. Directors must receive a written description of all complaints.
Please check with the school regarding a complaint resolution
procedure.
Medical insurance: Canada
Sufficient medical insurance must be obtained before arrival.
$500,000 minimum coverage strongly recommended.
Medical insurance: United States
Global Village Hawaii strongly encourages all international
students 18 years or older to have a health insurance policy at the
time of enrollment. Proof of a health insurance policy for students
under 18 years old is required prior to enrollment. A student may
also buy insurance for any family members (husband, wife, or
a child) who are in the United States. Global Village Hawaii will
provide upon request an array of medical insurance providers
for international students to choose from. For more information
about health insurance and how to obtain health insurance, you
may contact the Student Services Manager or visit the following
website to view a list of NAFSA approved health insurance
providers at http://www.nafsa.org/resourcelibrary/default.
aspx?id=8823.
Global Village Hawaii’s Homestay Terms and Conditions
Agreement can be found online at: http://www.gvenglish.com/
schools/usa/hawaii/Accommodations/Homestays.html
Materials and advertising by third parties on offerings by GVEC
must be approved in writing by GVEC.
